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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very simple and efficient app.

Very simple and efficient app. Easy to contact a real human being by telephone. Any issues are sorted extremely quickly. Reviewed on: 18th February 2024

Yes we can

Excellent , yes we can reach our goal together Reviewed on: 18th February 2024

Great current account.

Very easy to use banking app. Get clear information on any proposed changes and updates. Simple to pay bills, transfer money and set up savings accounts. Much better than my previous high street bank. Reviewed on: 18th February 2024

Best banking app I've ever used.

Best banking app I've ever used. So simple and easy to use. Reviewed on: 18th February 2024

Easy to use app, make money while you spend and tran...

Easy to use app, make money while you spend and transfers between current and savings a doddle. Reviewed on: 18th February 2024

How Banking Should be Done

Chase have combined the the very best traditions of banking with the interface of the internet to provide a seamless banking experience that provides excellent value whilst ensuring top quality customer care. Any problems can be resolved over the phone, which is answered in seconds, by staff who understand and care about their customers. Simply a First Class Bank Reviewed on: 18th February 2024

Fantastically easy Banking App

I’ve been pleasantly surprised at how easy the App is to use and how responsive. I’ve successfully used my debit card abroad receiving a good rate and no charges. Excellent communication with each transaction inspired confidence. Great to receive 1% on all my transactions. I would happily recommend Chase Bank to everyone. Reviewed on: 18th February 2024

Cash back is awesome.

Cash back is awesome. Easy to move money between current account and savings. Get cash back all the time Reviewed on: 18th February 2024

The app is very slick, customer support very speedy,...

The app is very slick, customer support very speedy, and the cash back rewards are great. I like how the interest is paid monthly. The roundups function is also very good. Reviewed on: 18th February 2024

Easy account

Easy to set up. Easy to use around the world and easy to track balance Reviewed on: 18th February 2024

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