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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use, great rate of interest & cashback .

Very easy to use & understand how the account works. On the odd occasion when I have had to contact customer service, they have been brilliant in responding quickly and providing the information I needed . I have recommended Chase bank for both the current and the savings account to friends and family Reviewed on: 18th February 2024

The experience has been great so far.

The experience has been great so far. I like the 1% interest on my current account and the round-ups with 5% interest. Reviewed on: 18th February 2024

The best bank I have ever had.

This is the best bank I have ever had. They pay me interest on my account and it is easy to transfer it to savings accounts. I signed up for a system called Roundup which automatically saves the difference between what I spend and the next pound and give me a higher rate for it. I wish all banks were this easy to use and pay interest. Reviewed on: 18th February 2024

A great online account packed with useful features

I like the additional sub accounts that can be created and labelled to clearly show where I put my money, the round-up given and the further tab on save & invest. Very convenient way of being able to switch/re-order which account I want to spend from .The attractive interest rate is very appealing Reviewed on: 18th February 2024

A free bank account with opportunities to earn cashb...

A free bank account with opportunities to earn cashback up to the same amount I have had to pay just to have a bank account is a great start. The round ups are always a nice surprise and the app is easy to use. The ease of transfer between instant access saving and current account means that although I could get a higher rate elsewhere I would probably not have so much money invested. I can transfer all my income into saving pots and simply either pay from that pot online or transfer as needed to current. It’s the total package that works. It’s maybe a small thing but the communications are always calm and respectful in tone - some digital banks act like they are a social media platform- this one knows it’s a bank! Reviewed on: 18th February 2024

Great current account, easy to use app

Great current account offering interest on your balance and payments if you pay in £500 pcm. Easy to use app. Quick and friendly online customer service. Cannot fault Chase - highly recommend! Reviewed on: 18th February 2024

Easy to use, good app, great incentives to use both...

Easy to use, good app, great incentives to use both in the UK and abroad. Reviewed on: 18th February 2024

Chase Bank app is so easy to use.

Chase Bank app is so easy to use. I'm not very tech-savy but get on great with the app. I also like being able to use my debit card when abroad with no charges. It is perfect for me. Reviewed on: 18th February 2024

Great app.

Great app. Customer service excellent Reviewed on: 18th February 2024

I have a good experience in chase bank

I have a good experience in chase bank Reviewed on: 18th February 2024

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