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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Interest on money in current account

Interest on money in current account Reviewed on: 18th February 2024

Easy to use app

Easy to use app, responsive and a great travel card. Good information about accounts, very quick and informative. Great benefits too. Reviewed on: 18th February 2024

Simply the best

Good customer service with a great user friendly app for banking Reviewed on: 18th February 2024

Great app and customer service chat

Great app and customer service chat Reviewed on: 18th February 2024

Love how quick, simple and easy everything is.

Love how quick, simple and easy everything is. So efficient I have recommended to EVERYONE and I know of at least 100 people who have joined through me and ALL LOVE it Reviewed on: 18th February 2024

Easy peasy

Excellent service and a savvy way to save money at home and abroad with cash back. It’s brilliant Reviewed on: 18th February 2024

Great customer service despite now having any physic...

Great customer service despite now having any physical branches! Super easy and intuitive to use. Love how it makes my finances so much more manageable. Truly the best bank out there. Reviewed on: 18th February 2024

Chase are professional, polite, very easy to deal wi...

Chase are professional, polite, very easy to deal with and you get to talk to someone in customer service if needs be. Highly recommended online bank. Reviewed on: 18th February 2024

Chase delivers quick response when I have a question...

Chase delivers quick response when I have a question about my bank which I need to know asap but with chase I can always contact someone whenever wherever Reviewed on: 18th February 2024

Super happy with the experience.

Super happy with the experience. Exceptional customers service, who helps you solve problems in no time. Reviewed on: 18th February 2024

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