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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Very excellent bank service and very good cashback one

Very excellent bank service and very good cashback one Reviewed on: 17th February 2024

10 out of 10

Easy to open, app is easy to use, customer service quick and friendly Reviewed on: 17th February 2024

So simple

Just really simple to set up and manage my banking with them. Cashback and round up rewards are great and it’s so easy to open multiple accounts to move money and take advantage of bank switching offers. Reviewed on: 17th February 2024

No fuss bank.

No fuss bank. Easy access and getting back a bit of what you spent. Reviewed on: 17th February 2024

Value to have Chase current account

Reasonable interest rate for saving account. Easy to use and get cash back at current account. Reviewed on: 17th February 2024

An excellent account.

An excellent account. I used it in India with no problems at all. Pays interest too which is great. Reviewed on: 17th February 2024

Chase bank current account

Easy to speak to customer service Reviewed on: 17th February 2024

Superb service

I logged in to make payments to HMRC and I successfully did this. However I realised i didnt include any reference for HMRC to apply these to my accounts. I rang the customer service immediately and I was able to get the guidance from this agent who provided me with the key elements of information I required to share with HMRC to allow them allocate the payment against my UTR. I am quite impressed with the professionalism of this agent to calming me down and assuring me that all will be sorted in a short while Reviewed on: 17th February 2024

Usefulness!!

The CHASE Bank card is very useful as it gives 1% on each and every purchase. Also, it can be used in many countries; this is especially useful on holidays. Reviewed on: 17th February 2024

Swapped over, never regretted it

Swapped over, never regretted it Reviewed on: 17th February 2024

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