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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Professional, efficient & friendly

Works well with very little need to contact - when I have had a query great to speak to someone who speedily resolves it Reviewed on: 17th February 2024

EXCELLENT CUSTOMER SERVICE

I have has 2 queries since having a Chase bank account, and both were cleared up very quickly via their online chat. Brilliant customer service Reviewed on: 17th February 2024

A great banking experience

A great banking experience all what you need online and if you need help very quick to get through on the phone. Reviewed on: 17th February 2024

Best Bank In The Uk By Far.

Best Bank In The Uk By Far. Great service all year and never been disappointed by their service. Its highly recommended. Reviewed on: 17th February 2024

Excellent

Everything is so straight forward. Reviewed on: 17th February 2024

Perfect service, easy to use app, tremendous and fla...

Perfect service, easy to use app, tremendous and flawless experience with chase, recommended to multiple friends and family. Great rewards, app is user friendly, transactions are easy to keep track of, action to move money is simple to move across bank accounts. Reviewed on: 17th February 2024

Really easy to use account, with an app that makes s...

Really easy to use account, with an app that makes sense from the get go and options that have proven to be very well suited to myself and my needs. I also enjoy having all my card info ready to go in app, and it has saved me a load of time looking for my purse! Reviewed on: 17th February 2024

Competitive interest and cashback make Chase stand out

Competitive interest and cashback make Chase stand out Reviewed on: 17th February 2024

Easy to access someone to talk to.

Easy to access someone to talk to. Enquiries resolved (apart from last one made). Reviewed on: 17th February 2024

Chase service has been excellent.

Chase service has been excellent. Their current and savings options are excellent and my experience has been interactive more of a partnership looking after my money rather than a Big Bank that you have to use where you feel they are doing you a favour! Reviewed on: 17th February 2024

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