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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent bank

Brilliant bank, excellent customer service Reviewed on: 13th February 2026

The app is simple and easy to use.

The app is simple and easy to use. Great rewards, very competitive. Access to savings accounts and good rates. Reviewed on: 13th February 2026

Any time I have communication with chase they are qu...

Any time I have communication with chase they are quick to respond and are so helpful. The best bank I have ever been with. Reviewed on: 13th February 2026

Great bank easy to use app simple banking

Great bank easy to use app simple banking Reviewed on: 13th February 2026

Good customer service, sorts out issues with charge...

Good customer service, sorts out issues with charge back Reviewed on: 13th February 2026

Prompt replies from customer service.

Prompt replies from customer service. Good savings rates Reviewed on: 13th February 2026

Chase offers a simple and convenient way to bank app...

Chase offers a simple and convenient way to bank app is excellent Reviewed on: 13th February 2026

Easy and rewarding

Opening and using the account is super easy and 1% cashback on everyday spending is a nice plus. Reviewed on: 13th February 2026

Excellent bank.

Excellent bank. Always had the best customer service and never had any issues. Reviewed on: 13th February 2026

Best app, good cashback. Great account

I have had a chase account for roughly two years. It has the best app of any bank I've seen and is also rewarding (cashback, referral bonuses) Reviewed on: 13th February 2026

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