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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very positive so far.

Very positive so far. Easy to use app and useful not having card details on actual card. Feels more secure Reviewed on: 13th February 2026

Very easy to navigate the app, great customer servic...

Very easy to navigate the app, great customer service too! Reviewed on: 13th February 2026

So easy to manage and get help

Easy to set up accounts and pots to manage my different budgets. Best customer service I’ve known for a long time - quick and simple - always resolve quick. Reviewed on: 13th February 2026

Really helpful service

Really helpful when transferring from an old current account that was being retired. App is also helpful and notifies you when any money goes in or out of your account. Reviewed on: 13th February 2026

Easy no fuss banking app and never had any issues.

Easy no fuss banking app and never had any issues. Customer service always on hand to provide support when needed. Reviewed on: 13th February 2026

I rate Chase as the best bank!

Chase staff are always there. When I have had cause to contact customer service I have found a first class service with issues resolved politely and professionally. I have confidence in the bank and their ability to look after not only my money, but also any issues that might arise. I love the cash back and the round up initiatives. It’s almost like two little savings accounts. Reviewed on: 13th February 2026

Both my husband and I have chase current accounts an...

Both my husband and I have chase current accounts and savings accounts and we are very happy having moved over from different banks. Reviewed on: 13th February 2026

Flawless service, informative service

Flawless service, informative service Reviewed on: 13th February 2026

Cash back offer is really attractive.

Cash back offer is really attractive. Reviewed on: 13th February 2026

Best c/a I've ever had!

App so easy to use and setting up notifications aids financial planning. Used in the US and excellent exchange rate. Easy to set up separate savings accounts with individual goals. Cashback on food and petrol adds up each month. Reviewed on: 13th February 2026

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