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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Fuss Free Banking

Should be held as an example to us all, fuss free, and just works, and works well. Reviewed on: 17th February 2024

Can highly recommend Chase current account, pays a s...

Can highly recommend Chase current account, pays a small interest rate, the app is very easy to use and I have a easy access savings account with a fair interest rate running along side so I can easily transfer money between accounts. Reviewed on: 17th February 2024

Chase are very conscientious regarding security of y...

Chase are very conscientious regarding security of your account. It’s very easy with the app to put your accounts on hold if you think you have been compromised Reviewed on: 17th February 2024

Excellent quick set up to payments and 10 "ghost" ac...

Excellent quick set up to payments and 10 "ghost" accounts for budgeting. 10/10. great interest too. Reviewed on: 17th February 2024

Love this account, with rewards and cashback

Easy to use, with rewards and cashback, what's not to love about this account. Plus if you need to speak to someone, you can speak to a real person, not a robot, which saves time and is less frustrating. Reviewed on: 17th February 2024

Everything with Chase is so easy.

Everything with Chase is so easy. The app is fantastic and it is clear to see where your money is, what you’ve spent and on what. Customer service is excellent, again all through the app. It is quick and efficient without spending ages trying to call a call centre to speak to someone. Reviewed on: 17th February 2024

Had fraudulent activity on my account.

Had fraudulent activity on my account. Spoke to a person who reassured me, investigated and when I was found not to be at fault was immediately refunded. Reviewed on: 17th February 2024

Great benefits on Cuurent Accounts

Great benefits on Cuurent Accounts Reviewed on: 17th February 2024

Chase current account

Very good and easy to use app plus you get 1 % on the current account Reviewed on: 17th February 2024

Have already recommended to two friends.

Have already recommended to two friends. Used the Apple Pay in Australia as no exchange rate conversion charges. Reviewed on: 17th February 2024

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