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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use app, good interest rates in savings acco...

Easy to use app, good interest rates in savings account. No long wait when you ring customer service. Friendly staff Reviewed on: 16th February 2024

Great interest rates.

Great interest rates. Easy to use app. Value for money incentives. Reviewed on: 16th February 2024

Great service

Very good service including support and checking when paying large bills. Reviewed on: 16th February 2024

The standard and professional service is excellent.

The standard and professional service is excellent. Very clear and sound advice. The app is very simple to use and easy to understand. I have introduced all of my family to Chase and they in turn have obtained a both current and saving accounts. Reviewed on: 16th February 2024

Simple, stress free banking

Simple, stress free banking with lots of perks. Encourages me to think about my money differently and feel more inspired to save. Reviewed on: 16th February 2024

Good customer service

Customer service hotline is 24 hours and very fast. Reviewed on: 16th February 2024

I love receiving cash backs it’s great to see the ac...

I love receiving cash backs it’s great to see the account being honest about receiving cash backs. Reviewed on: 16th February 2024

Very easy to use and provides some interest for my m...

Very easy to use and provides some interest for my money, unlike most other banks. Reviewed on: 16th February 2024

Helpful, sympathetic listens, and 2nd to none approa...

Helpful, sympathetic listens, and 2nd to none approach to the customer Reviewed on: 16th February 2024

Excellent current account partnered with Chase Savin...

Excellent current account partnered with Chase Savings Account. The cashback on the current account offers a good monthly return. The app is easy to use and provides useful data. Reviewed on: 16th February 2024

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