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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

When I was almost scammed they came to rescue

When I was almost scamed chase staff were there to help after clearing a few security questions I was able to hand call to my wife who explained my disability and lack of tec knowledge. They were excellent explained things to us in a way I could understand, then made my account safe by talking my wife through sone steps. They were so friendly professional did not make me feel stupid or that I had dome something wrong. The whole episode could have been really bad for me but the staff at chase dealt with it all. It's so good to have a human voice due to my disability I'm not very tec savy and chase has helped me enormously since setting up my account and the app, enabling my wife to do some of the talking and explanation for me after a few simple secruity questions. Also love that my card does not show my bank details making me feel less vulnerable when I am out and about in case I mislay it. Thank you Reviewed on: 16th February 2024

Easy to use app and nice layout.

Easy to use app and nice layout. Quick to receive cards and setup simple Reviewed on: 16th February 2024

Love the round up feature and 1% cash back

Love the round up feature and 1% cash back Reviewed on: 16th February 2024

Great app, easy, quick and secure

App is easy to use, transacting is quick to complete, payments easy to set up and great to have cashback on some spending. Spending online is secure with approval in app usually needed. Reviewed on: 16th February 2024

Chase Bank UK has garnered attention for its persona...

Chase Bank UK has garnered attention for its personal banking services, offering a digital-first approach that caters to the modern consumer's needs. Customers earn 1% AER (1% gross) variable interest on their current account balance, calculated daily and add This encourages customer maintain higher balances in their accounts. Chase offers 1% cashback on everyday debit card and contactless spending for the first year, with a maximum of £15 per month. Reviewed on: 16th February 2024

very good bank and very useful for traveling

very good bank and very useful for traveling Reviewed on: 16th February 2024

Round up savings with out knowing excellent

Round up savings with out knowing excellent Reviewed on: 16th February 2024

First class service and easy to use

First class service and easy to use Reviewed on: 16th February 2024

Simple straightforward banking.

Simple straightforward banking. No international transaction fees and decent interest rate for a current account. Reviewed on: 16th February 2024

Top class banking

An excellent bank with real benefits far better than any other Reviewed on: 16th February 2024

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