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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Very happy with the service provided

Very happy with the service provided Reviewed on: 13th February 2026

Great easy to access bank

I have always found they are very quick to respond to questions both on telephone and via app. They highlighted concern about a payment and acted on it to prevent theft from my account. The Interest rates are good for 1st year but do drop. Cashback is available swiftly and its easy to move money from one account to another. Reviewed on: 13th February 2026

User friendly app with cashback benefits, there’s no...

User friendly app with cashback benefits, there’s not much to be sad about. Very competitive savings rates. Security features such as numberless physical card is a peace of mind when things go wrong. Reviewed on: 13th February 2026

Scam concern...

I recently had a concern that I had fallen for a scam, having contacted Chase I was given excellent advice in an understanding and reassuring manner. Reviewed on: 13th February 2026

Best interest rates and customer service

Easy to use, good customer service and good interest rates Reviewed on: 13th February 2026

Great bank account, great savings rates.

Great bank account, great savings rates.. Round up change to a sep account , soon builds up, with a nice amount to spend later with interest. Reviewed on: 13th February 2026

The App/Bank is very efficient and easy to use.

The App/Bank is very efficient and easy to use. Helpful if help is needed but rarely is. Switching from current to saving accounts is easy and provides simple facilities for setting payments/transactions up.. Reviewed on: 13th February 2026

Straight forward service, easy to manage

Straight forward service, easy to manage Reviewed on: 13th February 2026

Easiest banking App to use

Easiest App to use, everything is doable and retrievable! Customer service is thorough and swift Reviewed on: 13th February 2026

Clear blue water between Chase and its peers

I find the app to be amongst the best of its peers, but what sets it apart is the customer service levels and ease of access. Reviewed on: 13th February 2026

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