Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,904 reviews, last reviewed 19th Mar 2026
445400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best of USA Superb on-line banking app without leaving home Reviewed on: 19th March 2026
Mark C's avatar
Mark C

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48905)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

5
Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great service and a real person on the telephone

5
Great service and a real person on the telephone Reviewed on: 13th February 2026

Nice app, great bank.

5
Love the clean simple app which just works and does what it needs to. Reviewed on: 13th February 2026

Excellent service via internet and phone.

5
Excellent service via internet and phone. Staff knowledgable and speedy solving problems with excellent telephone manners. Would always recommend to friends and family. Also very quick to add monthly interest to my accounts. Reviewed on: 13th February 2026

Excellent customer service

5
Easy to speak to someone when I lost my card Reviewed on: 13th February 2026

Easy to use, great interest and good service

5
Easy to use, great interest and good service Reviewed on: 13th February 2026

All round in every aspect outstanding.

5
An excellent app and easy to use and understand, it seems very intuitive. Great features and it has never gone done and always sends the notifications you want. If you ever need to contact customer service they are always there, not a call centre either and not AI! Reviewed on: 13th February 2026

Chase card is excellent for using in Europe, with no...

5
Chase card is excellent for using in Europe, with no charge Reviewed on: 13th February 2026

Amazing customer service!

5
Amazing customer service! Great easy to use app. Highly recommended. Reviewed on: 13th February 2026

App is easy to use and all your info is...

5
App is easy to use and all your info is easy to access Reviewed on: 13th February 2026

Easy to access and great service

5
Easy to access and great service Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 374 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22981 reviews
    Chase Bank
    View all products