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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The app is so user friendly & really easy to use.

The app is so user friendly & really easy to use. Nice seeing the interest growing in the savings pots & on the current account & a bonus having interest paid for spending. Reviewed on: 16th February 2024

Always excellent service

Always excellent service and great offers on savings- very quick to move with interest rate changes Reviewed on: 16th February 2024

Using my card abroad was a breeze

I went abroad recently and used an exchange service in the airport and lost out on £175 due to a bad exchange rate. Luckily I used my chase card whilst away allowing me to get the best rate for a small fee. I’m so happy with the service they provide! Reviewed on: 16th February 2024

Great in all regards.

Great in all regards. Good rates and customer service, the application is easy to use and you get money back as well as good international rates. Reviewed on: 16th February 2024

The app based approach provides maximum flexibility...

The app based approach provides maximum flexibility when managing my money. Love this he round up and rewards features too. Any questions answered swiftly efficiently and with good humour. A great banking experience. Reviewed on: 16th February 2024

Confident with the app

Confident with the app and provides excellent information via the app. Never have to worry which is a big thing for me. Reviewed on: 16th February 2024

I have spoken with and used the online chat for Chas...

I have spoken with and used the online chat for Chase bank and found both to be very useful, helpful and either way has helped me with my issue I was having at the time. The online chat is very user friendly and although not instant reply my issue was still resolved that same day Reviewed on: 16th February 2024

I have current and savings account love it

I have current and savings account love it Reviewed on: 16th February 2024

Easy efficient and decent interest rates, like the r...

Easy efficient and decent interest rates, like the round up feature Reviewed on: 16th February 2024

Great, fast service when I need them.

Great, fast service when I need them. Excellent value for money with great features. Reviewed on: 16th February 2024

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