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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Good cashback scheme.

Good cashback scheme. But can't pay in cheques/ no physical branches. Reviewed on: 16th February 2024

Competitive interest rates and no charge on spending...

Competitive interest rates and no charge on spending abroad Reviewed on: 16th February 2024

Thumbs Up

Continue to deliver good service and better that of banks/building societies that were in the UK long before. Reviewed on: 16th February 2024

Never had a problem.

Never had a problem. They answer queries quickly. Reviewed on: 16th February 2024

Refreshingly new banking experience with Chase who t...

Refreshingly new banking experience with Chase who treat their customers with value and appreciation. Love the app and the extra ways to earn bonuses. Reviewed on: 16th February 2024

They do what they say

The app is so easy to use and all what they promise they deliver on Reviewed on: 16th February 2024

Just the best customer experience !

Just the best customer experience. A lot of benefits and a very reactive customer service. Only advantages and no inconveniences really ! Reviewed on: 16th February 2024

Best bank by far!

Great app, easy to contact customer support and gain resolutions quickly and efficiently, excellent interest rates and rewards including round up. Numberless card with all details stored in the app is a great security measure and being able to set up your own PIN from the start. Amazing bank and love being a customer. Reviewed on: 16th February 2024

Excellent service both home and abroad

Excellent service both home and abroad Reviewed on: 16th February 2024

Good rate and the bank app is user friendly.

Good rate and the bank app is user friendly. Reviewed on: 16th February 2024

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