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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

10/10 wound recommend

Fast customer support, easy to use app, great benefits and interest rates. Theres not a bad word I can say about Chase since I opened my account with them Reviewed on: 16th February 2024

Chase banking and app

I have used chase for some time and find their app easy to use. The service provided is good with no glitches and the addition of perks plus cashback make it my go to account. I have used it both at home and abroad as there are none of the usual prohibitive fees applied. Reviewed on: 16th February 2024

Great Account and Service

Great Account and Overall Service Reviewed on: 16th February 2024

Excellent

When reviewing Chase Bank, it's hard not to highlight their exceptional customer service, especially in situations where the unexpected happens, such as being charged twice for the same transaction. My experience in this regard was nothing short of exemplary. The moment I noticed the double charge on my card, I reached out to Chase's customer service. Their response was prompt, professional, and, most importantly, effective. The team not only acknowledged the issue swiftly but also ensured that the duplicate charge was reversed in a timely manner. Their communication was clear and reassuring throughout the process, making what could have been a stressful situation remarkably smooth. Beyond the immediate response to issues, Chase Bank offers a suite of features that significantly enhance the banking experience, particularly their cashback and round-up features for saving. The cashback rewards on purchases are a straightforward way to earn back a percentage of spending in various categories, effectively saving money on everyday expenses. This feature is both easy to use and understand, making it a valuable tool for savvy spenders looking to maximize their returns on spending. Equally impressive is the round-up feature, which is ingeniously designed to promote saving without the user having to think much about it. Each transaction is rounded up to the nearest pound, and the difference is automatically transferred to a savings account. This feature not only encourages the habit of saving but does so in a manner that is almost invisible on a day-to-day basis, making it an effortless way to build up savings over time. In summary, Chase Bank's blend of responsive and effective customer service, coupled with innovative features like cashback rewards and round-up savings, makes them a standout choice for anyone looking for a reliable and user-friendly banking experience. Whether dealing with the inconvenience of a double charge or simply managing daily finances, Chase Bank demonstrates a commitment to customer satisfaction and financial empowerment. Reviewed on: 16th February 2024

I'm very happy with the ease of operating my current...

I'm very happy with the ease of operating my current account. Moving money between my two bank accounts is very simple. Reviewed on: 16th February 2024

Awesome excellent bank with premium

Awesome excellent bank with premium Reviewed on: 16th February 2024

Very polite and efficient

Very polite and efficient @aa@aaaaaaaaaaa@#ssss Reviewed on: 16th February 2024

Helped with transferring money

Helped with transferring money to my solicitor. Spent extra time to make sure it was transferred successfully. Reviewed on: 16th February 2024

Reviewing CHASE ...

I have not had any problems with my current or savings account. Always efficient in money transactions. Reviewed on: 16th February 2024

Friendly agents satisfied with service

Friendly agents satisfied with service Reviewed on: 16th February 2024

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