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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

They provide excellent service and I have no complai...

They provide excellent service and I have no complaints. Reviewed on: 16th February 2024

Chase - Modern outlook on banking service

Efficient app, clear content and communication, great products Reviewed on: 16th February 2024

Chase Account Banking App Fabulous

Been using Chase Account almost since it started here in the UK. Been very advantageous particularly with the linked savings account. The 1% cash back is great and particularly for use when on holiday abroad. A great banking app, I have recommended it to several friends and relations. Reviewed on: 16th February 2024

Love the app and current account gives 1% cash back...

Love the app and current account gives 1% cash back on almost everything, great experience so far. Reviewed on: 16th February 2024

Great control over your account ,Good to speak to a...

Great control over your account ,Good to speak to actual person on phone when you have a problem Reviewed on: 16th February 2024

Amazing!!

I love how you get cashback, the app aso keeps me well updated on my expenditure which allows me to keep track of everything efficiently Reviewed on: 16th February 2024

Easy to switch, everything taken care of.

Easy to switch, everything taken care of. Reviewed on: 16th February 2024

Great app, easy to manage account

Simple to set up and manage account, really easy to use app which is intuitive and informative with a good user interface. Lots of handy tools to help manage your manage your money and review your spending. Reviewed on: 16th February 2024

Outstanding customer service every time I get in tou...

Outstanding customer service every time I get in touch with them. Great cash back offer on my spending. Excellent Forex rates. Reviewed on: 16th February 2024

Amazing!

Amazing! 1% cashback that is just the best Reviewed on: 16th February 2024

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