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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

The account is clar and efficient.

The account is clar and efficient. Reviewed on: 16th February 2024

Communication, Communication, Communication!

This bank is so unusual in that they offer a person and immediate customer service with a real person to speak to. Regular financial updates on my account and interest earning opportunities. Easy to use abroad with instant exchange information following a spend. I cannot rate this bank highly enough and really appreciate that they understand that banking is a relationship between the bank and customer and make sure that it is a good and rewarding experience! Reviewed on: 16th February 2024

I love the fact that I can use it in many countries...

I love the fact that I can use it in many countries with no extra charges. I have received more than the £300 cash back Reviewed on: 16th February 2024

excellent all round banking and easy to use app.

excellent all round banking and easy to use app. Reviewed on: 16th February 2024

Best bank

Best bank I’ve bank with. Current account has perks. Customer service is spot on and the saving account are great to. Reviewed on: 16th February 2024

Never had a problem.

Never had a problem. Always happy to help. Reviewed on: 16th February 2024

Incredible bank .

Incredible bank .I love work with them Reviewed on: 16th February 2024

I had a security problem I rang the bank and they so...

I had a security problem I rang the bank and they sorted it out for me straight away. This problem has never written again. The people you speak to excellent and you get a result virtually straight away. I am very very pleased with my account being in Chase. Thank you Reviewed on: 16th February 2024

Current account

All good, app is great and support and service has been excellent when I needed it. Reviewed on: 16th February 2024

Easy and secure

So easy to use and set up different accounts - felt safe using abroad and easy to keep track of. Reviewed on: 16th February 2024

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