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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

It’s ok for a bank

Not had to use customer services but navigating the App Reviewed on: 13th February 2026

Excellent bank

Chase are excellent from current accounts to savings, moved when they first came into the UK and wouldn't go back Reviewed on: 13th February 2026

Brilliant banking

I have loved banking with Chase for nearly 2 years, the app is so easy to use, the customer service team is brilliant, would always recommens them Reviewed on: 13th February 2026

Extremely Impressed.

I was impressed with how easily all my direct debits and standing orders were automatically transferred from my previous bank, Santander. I really like the ‘round up’ and cash back offerings. It’s really helpful to get auto alerts the day before a payment is due to be taken out. The banking app is excellent. Reviewed on: 13th February 2026

so easy and app friendly if you need to call them yo...

so easy and app friendly if you need to call them you get a real person 24/7 Reviewed on: 13th February 2026

Great app & Service

I’ve used chase for a few years now and the offer a great quality app and service. The auto round up is great and being able to spend abroad with now extra charges is very useful Reviewed on: 13th February 2026

The best bank account I have had.

The best bank account I have had. they are reliable and excellent value very easy to use online account too. Reviewed on: 13th February 2026

Excellent customer service!

Excellent customer service! Very helpful and the app is easy to use! Reviewed on: 13th February 2026

Overall very good.

Overall very good. Customer service helpful. Interest rate previously better with cashback but still very good bank account. Would recommend. Easy to use app. Reviewed on: 13th February 2026

Great customer service from actual people

Great customer service from actual people, who are always friendly, polite and ready to help. Also I really love the round-up feature, which I use to save up for holiday spending. Reviewed on: 13th February 2026

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