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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great App, great cashback opportunities

Great App, great cashback opportunities Reviewed on: 16th February 2024

We are always there for you

Straight forward banking super easy to use excellent service Reviewed on: 16th February 2024

All around great

The mobile app is straightforward and easy to use. All the information (eg. spending breakdowns) I need is easy to find and displayed nicely. I love all the perks the bank provides like cashback on spending, free to use my card abroad, and roundup. Overall the bank provides an excellent customer experience with added perks. Reviewed on: 16th February 2024

Responsible and effective banking

Responsible and effective banking Reviewed on: 16th February 2024

good rewards and service

There are good rewards service. Also. The customer service is good. Prompt response. I am not sure that there are many good bank but for now using chase bank is great for me. Reviewed on: 16th February 2024

My friendly Chase App.

The account was so easy to open and the App is very user friendly, especially for an older person such as myself, not so experienced with technology - especially smart phones. Transaction and A/c Balances information are straightforward to retrieve. The interest rates offered on both Current and Savings Accounts appear very competitive and welcome. Reviewed on: 16th February 2024

Customer service is quick and helpful, I feel safe l...

Customer service is quick and helpful, I feel safe leaving my money in Chase bank. Reviewed on: 16th February 2024

Easy as a Sunday morning

The whole account was easy to set up and to date I have had no fault. Whenever I have had any questions that need answering the live chat option has beeen excellent and all is resolved withing 10 minutes; rewards has been been consistant and has bailed me out of a few scrapes, along with the round ups. The eease of setting up the card onto my google wallett was instant and I got the physical card in less than a week. Your pin number is always available within your app also unlike other banks which is so difficult sometimes. The only downside is which is a possitive also is that there is no display of your card number on the physical card so you need to ensure you can access you account or app at all time to don't let your phone battery die. I would say the account is for everyone but those who are not au fait with technology you may need a little help. Reviewed on: 16th February 2024

Fantastic bank for current account and savings.

Fantastic bank for current account and savings. Very simple and easy to use app. Best Bank I have ever used. Cash back on everyday spend is a bonus and great interest rate in savings. Reviewed on: 16th February 2024

Speedy customer service and great benefits

Chase's current account provides 1% cashback on everyday purchases, which is great. I have been making the most of this offer for almost two years now. Chase's customer service is also fantastic and are very quick to resolve any issues. Reviewed on: 16th February 2024

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