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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good value and a good app

Service with good value, with cashback offers and decent exchange rates when paying in currency other than pounds. Reviewed on: 16th February 2024

Great service and benefits

Took a while to open, but app is very good and great to get 1% back on most transactions, as every little bit helps Reviewed on: 16th February 2024

App is very easy to use, plus great customer service

App is very easy to use, customer service is quick to respond with help Reviewed on: 16th February 2024

Chase bank has best current account & then some

Chase bank is the best current account in terms of offering on the market for those who aren't looking for premium accounts which offer insurance and other perks for a fee. Reviewed on: 16th February 2024

Real people on the phone.

Real people on the phone. Prompt answer and resolution. Easy to contact. Reviewed on: 16th February 2024

Recommended by my daughter,

Recommended by my daughter, I find it simple to use, efficient and I love the round ups. Also perfect for using abroad, never had a problem with it. Reviewed on: 16th February 2024

Really simple and effective set up process

Really simple and effective set up process Reviewed on: 16th February 2024

Very happy with the service I have received so far f...

Very happy with the service I have received so far from chase Reviewed on: 16th February 2024

Overall good services, easy to use app

Overall good services, easy to use app with useful features. Perhaps one limitation is that money cannot be transferred from overseas into account, limiting receiving payments from overseas. Reviewed on: 16th February 2024

Great cashback for the first year, then?

I love the 1 percent cash back on purchases for the first year, but I plan to leave once this has concluded Reviewed on: 16th February 2024

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