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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy to use on the app and especially using abroad

Easy to use on the app and especially using abroad with no extra charges for the exchange rates. Transactions are usually seen within a short time compared to other banks. It's easy to open other accounts to save or just to keep money aside for other reasons. Reviewed on: 16th February 2024

Great cash back and easy to use app

Really like cash back and savings. App is easy to use. Reviewed on: 16th February 2024

I use chase for both current and savings and it is v...

I use chase for both current and savings and it is very easy to use. It has a good interface and clear to use app. If I have had any issues they have been delt with quickly and professionally. Reviewed on: 16th February 2024

Love it!

The app is very easy to use, the products are very good value, and when needed, customer support has been excellent. Reviewed on: 16th February 2024

Great online bank with great benefits

Great online bank with great benefits Reviewed on: 16th February 2024

Always been very helpful

Always been very helpful when I’ve needed help with any queries. Kept me well informed with my disputes Reviewed on: 16th February 2024

Fair Banking made easy

Joined Chase over a year ago and not looked back. TBH only joined for the 1% cash back but have since opened a savings account. The app is great and very informative and it always evolving. You are encouraged to participate in it's development. I have still kept my main bank account but will certainly consider moving everything once they offer the full banking service. Reviewed on: 16th February 2024

Good 1% cash back, Good saving rate, great app, easy...

Good 1% cash back, Good saving rate, great app, easy interface, good for transfering Reviewed on: 16th February 2024

I think chase bank is great with the round ups and r...

I think chase bank is great with the round ups and rewards it’s a lot different to most banks in that aspect, I have already told a lot of family and friends about it and now they are also using it. Reviewed on: 16th February 2024

Easy to set up and use

The current account was easy to set up and is easy to use and gives me updates to my phone when I spend or if I am getting close to my contactless payments limit reminding me I will have to insert my card so I don't feel flustered by my card not working, Reviewed on: 16th February 2024

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