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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy App to use and a Bank that rewards it’s customers.

Easy App to use and a Bank that rewards it’s customers. Reviewed on: 16th February 2024

Good bank, easy to use app, the only thing they need...

Good bank, easy to use app, the only thing they need to improve is their customer service which at the moment is not up to scratch. A bit disappointing that the 1% cashback is limited at £15 after 1 year but apart from that all good. Reviewed on: 16th February 2024

User friendly designed app.

User friendly designed app. Lovely and quick customer services. Reviewed on: 16th February 2024

Great customer service, easy to use app.

Great customer service, easy to use app. Have recommended to family and friends. Reviewed on: 16th February 2024

Great banking experience

Only been with them for a short time but i am very impressed and happy with service provided. They also have good interest rates and easy to use app which makes checking my accounts so easy, and the support i received from customer services was excellent Reviewed on: 16th February 2024

Excellent value for money.

Excellent value for money. Banking has always been a great experience Reviewed on: 16th February 2024

Win Win .

I have had a great experience I use it to run my AirBnB and get cashback. It’s so easy to pay my suppliers and to save. I have used customer service who were very helpful so it’s a win win for me Reviewed on: 16th February 2024

The banking app that works for all.

The app is easy to use, customer service are easy to access on chat and respond within a couple of minutes 24/7. Payments are easily made by card or contactless. Statements,are easy to read and sent monthly by email. No charges when using abroad. I like the security of a card with no numbers and live the 1 % cash back reward. Reviewed on: 16th February 2024

I find everything easy to use on the app.

I find everything easy to use on the app. Very prompt when replying to queries or questions. Lots of information available. Good returns all accounts. I have referred family and friends to open accounts. Reviewed on: 16th February 2024

Great UI and customer service

Problems solved quickly. Easy app to use. Reviewed on: 16th February 2024

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