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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent value for money.

Excellent value for money. Banking has always been a great experience Reviewed on: 16th February 2024

Win Win .

I have had a great experience I use it to run my AirBnB and get cashback. It’s so easy to pay my suppliers and to save. I have used customer service who were very helpful so it’s a win win for me Reviewed on: 16th February 2024

The banking app that works for all.

The app is easy to use, customer service are easy to access on chat and respond within a couple of minutes 24/7. Payments are easily made by card or contactless. Statements,are easy to read and sent monthly by email. No charges when using abroad. I like the security of a card with no numbers and live the 1 % cash back reward. Reviewed on: 16th February 2024

I find everything easy to use on the app.

I find everything easy to use on the app. Very prompt when replying to queries or questions. Lots of information available. Good returns all accounts. I have referred family and friends to open accounts. Reviewed on: 16th February 2024

Great UI and customer service

Problems solved quickly. Easy app to use. Reviewed on: 16th February 2024

Easy to use on the app and especially using abroad

Easy to use on the app and especially using abroad with no extra charges for the exchange rates. Transactions are usually seen within a short time compared to other banks. It's easy to open other accounts to save or just to keep money aside for other reasons. Reviewed on: 16th February 2024

Great cash back and easy to use app

Really like cash back and savings. App is easy to use. Reviewed on: 16th February 2024

I use chase for both current and savings and it is v...

I use chase for both current and savings and it is very easy to use. It has a good interface and clear to use app. If I have had any issues they have been delt with quickly and professionally. Reviewed on: 16th February 2024

Love it!

The app is very easy to use, the products are very good value, and when needed, customer support has been excellent. Reviewed on: 16th February 2024

Great online bank with great benefits

Great online bank with great benefits Reviewed on: 16th February 2024

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