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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

It's everything you expect a current account to be.

It's everything you expect a current account to be. Simple and fuss free, excellent customer service and you get 1% on debit card spending! Reviewed on: 16th February 2024

EXCELLENT all round service !!

Easy to use good incentives very secure would highly recommend Reviewed on: 16th February 2024

Excellent account.

Excellent account. I’ve enjoyed over a year with Chase, initially lured by the 1% cash back on all spending. It also has a round-up facility on all purchases with a good interest rate. In addition it’s cheaper to use abroad. Reviewed on: 16th February 2024

Prompt payment advice with location map.

Prompt payment advice with location map. Brilliant idea. Always quick and efficient and give the customer complete confidence in the company. Reviewed on: 16th February 2024

Easy to set up, easy to use

It was easy to set up the account. The app is clear and effective. The interest rates are very attractive. Reviewed on: 16th February 2024

Satisfied customer

Personal service when required. Nice to be able to talk rather than tick boxes Reviewed on: 16th February 2024

No problems at all pleased with service

No problems at all pleased with service Reviewed on: 16th February 2024

Great customer service

Easy to open account and speak to customer service when needed Reviewed on: 16th February 2024

Great bank, super easy app to use.

Great bank, super easy app to use. The interest rates are good. Very good communication from Chase Reviewed on: 16th February 2024

Chase Current Account Heavy User

I've been a Chase client close to a year now. Their current account offerring proved to be one of the top on the market. I've been benefiting from 1% cash back on debit card spend. I freely pay with my Chase debit card when on holiday without worry of paying non-GBP transaction fees and commissions. I had best FX rate which were MC scheme rates. Couldn't be better than that, could it? Reviewed on: 16th February 2024

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