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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

My partner introduced me to chase as I wanted an acc...

My partner introduced me to chase as I wanted an account to use in Australia while visiting my daughter without having any hidden costs. I love it, I could see exactly what I was spending and didn’t get charged for my transactions. I’m now thinking of getting a savings account with them as their app is so easy to use… even for me! Reviewed on: 16th February 2024

Great banking

They have been great any questions I have had they have answered. Easy to use Reviewed on: 16th February 2024

It is so easy and effective to use

It is so easy and effective to use, easy to move and manipulate money and always quick to carry out transactions - clear abs helpful and great interest rates Reviewed on: 16th February 2024

Professional and Prompt

From the minute I opened my account it's been easy to navigate and when I've had any problems the customer service is so professional and efficient and sorted things out quickly. My phone was hacked and I phoned chase to let them know and they froze my account ond advised me on what to do. So professional Reviewed on: 16th February 2024

People focussed

You talk to a person not a bot or AI avatar Reviewed on: 16th February 2024

Excellent customer service.

Excellent customer service. Polite & friendly. Good interest rates Reviewed on: 16th February 2024

Excellent easy to manage account.

Excellent easy to manage account. Helpful when issues arise over payments and refunds. Reviewed on: 16th February 2024

Great app and excellent service.

Great app and excellent service. You can always talk to a ‘real’ person if you need one! Reviewed on: 16th February 2024

Cash back for the win

Cash back has been really great in taking my money further when spending. Reviewed on: 16th February 2024

Awesome chase

The account was simple to set up and the quality of service is very good Reviewed on: 16th February 2024

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