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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

It does what it says on the tin and efficiently

Everything works like it should and a human is there if you have a problem. Reviewed on: 16th February 2024

Incredibly fast response to online queries.

Incredibly fast response to online queries. Excellent user experience when abroad. Reviewed on: 16th February 2024

Brilliant app, easy to use.

Brilliant app, easy to use. Cashback on spending is a real bonus. Customer service has been excellent on the odd occasion I've needed it and is UK based Reviewed on: 16th February 2024

Great app with solid visuals

Great app with solid visuals and ease of use. All the features you could expect from a modern banking app. But with key features like; monthly summaries, competitive interest rates and ease of showing how much you’ve been spending on your current account, not to mention rewards and cash back ! Make it a bank account that I’ve been happy to use. Reviewed on: 16th February 2024

They’re always on hand to chat if you have any quest...

They’re always on hand to chat if you have any questions or issues. Cashback is an amazing incentive and the app is very easy to navigate. Reviewed on: 16th February 2024

HAPPY CHASE BANKER

I've been using Chase since November and have been incredibly happy with it. The app is very easy to use and to switch money to and from. I am due to use this on holiday to the US so I am excited to see how well this will work there too! The added benefit of cashback for the first year is very helpful! I also like the spend & save feature, as the pennies really do add up. Very happy overall. Reviewed on: 16th February 2024

Worth having Chase account

I like the cashback scheme and the 24/7 with quick response from customer service. Reviewed on: 16th February 2024

Flying finances

Chase has made me interested in my finances. More importantly I recommend Chase to all my friends and family especially other flight attendants who need a card with no charges. chase is fantastic at helping me to save. And the notifications and ease make me feel positive about my savings. Reviewed on: 16th February 2024

Really like the 1% cashback.

Really like the 1% cashback. Easy to qualify and straightforward to access. Reviewed on: 16th February 2024

Great Sirvice

I have had to ring chase once and my phone call was answered in seconds and my issue was resolved in minutes thanks great service Reviewed on: 16th February 2024

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