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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good interface

Very easy to manipulate the app interface also some boost interest rate scheme Reviewed on: 13th February 2026

Best bank I have had,.

Best bank I have had, better than the traditional UK Bamks Reviewed on: 13th February 2026

Really happy with the coustmer service you get with...

Really happy with the coustmer service you get with the chase banking app really poilet and kind Reviewed on: 13th February 2026

Most impressive high street bank.

Most impressive high street bank, customer service the best. Reviewed on: 13th February 2026

Been very very good and I like a lot

Been very very good and I like a lot Reviewed on: 13th February 2026

Clear and easy to use.

I find the app very clear and easy to use. I can move money between accounts instantly. Reviewed on: 13th February 2026

Great responsiveness

Great! V responsive, good rates. Always come back to me quickly in app. Like replacement card system. Reviewed on: 13th February 2026

Only once had a problem.

Only once had a problem. Chase sorted it immediately and gave me some compensation for my trouble. Reviewed on: 13th February 2026

Since opening, my account has been easy to use.

Since opening, my account has been easy to use. Reviewed on: 13th February 2026

Best digital current account I’ve ever had

Best digital current account I’ve ever had Reviewed on: 13th February 2026

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