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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 20th Aug 2026
87% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

5
Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

24/7 support regardless of the question

5
This bank has all the right staff, all the right accounts & the very best support. I've yet to ask a question regardless of the time of day or night, whether I'm in the UK or abroad & not receive a quick response, the answer of support & leave feeling I made the right choice. Other banks should take note. Reviewed on: 16th February 2024

After watching a Martin Lewis program i looked into...

5
After watching a Martin Lewis program i looked into opening a chase account for an upcoming holiday. having opened and generally finding my way around the app, which i found very easy to use, I used the card on my holiday in Turkey. well what can i say.. except wow. the card was so easy to add, withdraw & spend with it became my go to card and even today after 5 months of using the account after my holiday, i find myself still using the account as my daily spend card, and will be closing my regular high street account. Reviewed on: 16th February 2024

Chase Bank gives value for money in all respects.

5
Chase bank gives value for money in all respects. Interest on all accounts and customer service is second to none, quick answer to a human being and nothing nothing is too much trouble. Updates and info given regularly about finances etc. Best bank by far. What is left of the high street banks cannot get close to Chase Bank in any aspect. Reviewed on: 16th February 2024

Wish all banks were as good as Chase

5
Wish all banks were as good as Chase Reviewed on: 16th February 2024

Great app and service.

5
Great app and service. Very user friendly and is able to allow users to get control of their money in an easy way. Reviewed on: 16th February 2024

Excellence

5
Excellent banking with old fashioned values Reviewed on: 16th February 2024

Almost perfect.

5
Almost perfect. Just needs an auto top up from savings to complete the picture Reviewed on: 16th February 2024

An excellent product with a great app and support.

5
An excellent product with a great App and service. Good for everyday use and provides an excellent exchange rate when used aboard. I've recommended it to a number of friends and family and they love it. Reviewed on: 16th February 2024

The bank of the future.

5
The bank of the future. Excellent for service and rewards Reviewed on: 16th February 2024

1% cashback

5
There is 1% cashback when you are spend. Reviewed on: 16th February 2024