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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Chase bank account offers simplicity and easy savings.

A Chase bank account was very easy to set up, quick and simple. I love the 1% payback when you spend and the round up saving option as the small amounts soon add up and help me save towards saving goals. The interest on the saving account is also very competitive and with easy access which is important these days. Reviewed on: 16th February 2024

Chase Bank is very easy to use and it's such a bonus...

Chase Bank is very easy to use and it's such a bonus that they provide interest rate for Current Account as well. Reviewed on: 16th February 2024

Always helpful nothing is too much trouble, great cu...

Always helpful nothing is too much trouble, great customer service. Always a positive experience. Reviewed on: 16th February 2024

Great staff support

Good app. Great staff. Good accounts with good rates. Could do with better analytics though. Reviewed on: 16th February 2024

The cash back is an incredible feature.

The cash back is an incredible feature. Reviewed on: 16th February 2024

The only Bank I’ve never had to phone.

The only Bank I’ve never phoned with a problem. Real time activity with notifications to confirm any transactions gives peace of mind. Generous cashback rewards and even interest paid . Reviewed on: 16th February 2024

GREAT BANK EASY TO USE, EXCELLENT APP WITH GREAT RATES

GREAT BANK EASY TO USE, EXCELLENT APP WITH GREAT RATES Reviewed on: 16th February 2024

Very pleased with Chase account, highly recommend.

It works perfectly, I am very pleased. When I transfer some money to or from Chase it gets to the target account in about 5 seconds. Chase is always working doesn't have down periods. it pays good rates of interest on current account, savings and round up accounts. Finally the cash back is the best rate around and is paid the next day not once a year. Reviewed on: 16th February 2024

Ease of use ,decent interest, queries solved swiftly

Ease of use ,decent interest, queries solved swiftly Reviewed on: 16th February 2024

Chase is excellent!

Chase is excellent! Offering 1% cashback on everday spending, plus strong interest rates on saving accounts, there is so much as a customer to benefit from. Account setup is easy & the customer service is flawless. Reviewed on: 16th February 2024

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