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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app and 1% cashback!

Chase provide an excellent service. Their app is easy to use, all of the information is presented clearly and in a visually pleasing way. I will be staying with them for as long as they continue to provide the 1% cashback offer, which adds up to a lot over a year! Reviewed on: 16th February 2024

Great bank, great app, great service, interest rate...

Great bank, great app, great service, interest rate slightly behind others but overall great. Reviewed on: 16th February 2024

Great org to bank with.

Great org to bank with. Easy to use app and good interest rates. Reviewed on: 16th February 2024

Easy app to use.

Easy app to use. Good card safety. 1% cashback on all purchases. Reviewed on: 16th February 2024

I always had a good experience when I contacted the...

I always had a good experience when I contacted the bank. The staff are polite and dealt with all issues speedily and to a satisfactory resolution. Reviewed on: 16th February 2024

Simple - uncomplicated - excellent statement layout

Simple - uncomplicated - excellent statement layout Reviewed on: 16th February 2024

Round up & Rewards function

I find the round up & rewards additions to my current account very useful. I’m saving without realising so it’s a nice little bonus to out in to my savings account. Reviewed on: 16th February 2024

Cashback and round up on purchases. Great app

Good cashback on purchases. Round up is a great feature. App is easy to use and stable. Reviewed on: 16th February 2024

I have found cash back excellent.

I have found cash back excellent. The app is quick and simple. I feel in control Reviewed on: 16th February 2024

Great app, great service, great rates.

Great app, great service, great rates. Reviewed on: 16th February 2024

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