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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Brilliant customer service

Going through a complex house purchase and Chase staff have always excelled in their support. Every time I have contacted them they have been very helpful Reviewed on: 16th February 2024

A cracking current account

With the advantage of round up and rewards being far superior to that on offer from my Coop account along with ease of use on my phone Reviewed on: 16th February 2024

Chase review

Not had any issues. Great to earn cashback on all spending. Reviewed on: 16th February 2024

I haven't had any experience with customer services

I haven't had any experience with customer services Reviewed on: 16th February 2024

Chase leads the way

In over 50 years of banking I have never come across a bank so focused on the customer by providing so much banking flexibility whilst giving both fair interest rates and other incentives. Other banks could learn a lot from the Chase approach. Reviewed on: 16th February 2024

Save money easily. With round up savings

Save money easily. With round up account Reviewed on: 16th February 2024

Great contactless app that works brilliantly abroad...

Great contactless app that works brilliantly abroad without incurring additional costs Reviewed on: 16th February 2024

Great to use when travelling home and abroad.

Great to use when travelling home and abroad. Reviewed on: 16th February 2024

Very easy to use app and the account has great...

Very easy to use app and the account has great cashback Reviewed on: 16th February 2024

Easy banking and excellent way of hollowing your money.

Easy banking and excellent way of following your money. Good tips on how to make your money work for you. Insightful articles on investment. Good customer service. Reviewed on: 16th February 2024

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