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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I had a bad experience with a hotel booking

I had an experience with booking.com where they wouldn't refund £300 for an uninhabitable hotel accommodation. Chase bank fought my corner and I received my refund in total. Thank you Chase. Reviewed on: 16th February 2024

Love this current account, user friendly and great...

Love this current account, user friendly and great for using abroad with no fee / charges. About time other banks followed suit Reviewed on: 16th February 2024

Easy to use account and great interest rates

Easy to use account and great interest rates Reviewed on: 16th February 2024

Chase has a good app with instant notifications

Chase has a good app with instant notifications Reviewed on: 16th February 2024

Always able to get someone on the phone or chat.

Always able to get someone on the phone or chat. A good balance of security on the card. Lots of added features to the account. Reviewed on: 16th February 2024

Nothing to complain.

Nothing to complain. Seems like solid effort from Chase management to make it best bank in UK. Reviewed on: 16th February 2024

Great proposition offering real value for money

Great proposition offering real value for money Reviewed on: 16th February 2024

I use the Chase prepaid card and have recommended to...

I use the Chase prepaid card and have recommended to friends and family. I love the roundup and cash back features and the exchange rate when using abroad is very competitive. Reviewed on: 16th February 2024

No issues at all.

No issues at all. Great rates with Chase. Easy to use without hustle. . Reviewed on: 16th February 2024

we travel abroad on a regular basis, and use my card...

we travel abroad on a regular basis, and use my card for spending.we know when we get home that the amount we paid, is the amount we authorised. Reviewed on: 16th February 2024

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