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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great customer service

Easy to use. Great communication. Love regular emails with different offers and suggestions. Reviewed on: 16th February 2024

I have been with chase now for over two years and th...

I have been with chase now for over two years and the experience has been excellent. If I'm abroad I get the best exchange rate, I have never had a card declined and the spend pops up on my phone within a minute for real time tracking. It's easy to open more accounts to pigeon hole money and the savings account gives a good rate of interest that is easily accessible. Reviewed on: 16th February 2024

Cash back on current account is great and you can yo...

Cash back on current account is great and you can you your debit card abroad with no fees Reviewed on: 16th February 2024

Great rewards and interest on their current account.

Great rewards and interest on their current account. Never had any problems with the app reducing the need to call them Reviewed on: 16th February 2024

Great products and smart banking linked with great c...

Great products and smart banking linked with great customer experience Reviewed on: 16th February 2024

Always prompt and helpful customer service from a re...

Always prompt and helpful customer service from a real person without going through lots of options! Reviewed on: 16th February 2024

Great banking capabilities

Like ability to have multiple savings accounts - organised. Easy to use app. Cash back & round up features also good. Reviewed on: 16th February 2024

Simply brilliant

Innovative banking with simple to use app Reviewed on: 16th February 2024

A great move.

Joining Chase was one of the best moves I’ve ever made. Reviewed on: 16th February 2024

Great account with great benefits

There are many great benefits to having a Chase account. It’s’ perfect for holidays as I don’t have high account charges for spending abroad. I also love the monthly cash back! Also the app is really user friendly. Very happy with my account. Reviewed on: 16th February 2024

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