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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great App

Haven’t used customer service yet but the app is excellent Reviewed on: 15th February 2024

Great card for everyday use and for savings

Great card for everyday use and for savings Reviewed on: 15th February 2024

Great experience

Simple and easy banking, user friendly app Reviewed on: 15th February 2024

Amazing account , tell me and does everything I coul...

Amazing account , tell me and does everything I could ever want . Particularly love that a notification flashes up on my phone when there is a transaction,this makes me feel safe with the security in the account. Added bonus I get paid for spending on account . Never had such a good all round account in my entire adult like Reviewed on: 15th February 2024

Great app and exchange rates

App straight forward and easy to use. Good exchange rate when using card abroad Reviewed on: 15th February 2024

Gives me everything I need from a current account an...

Gives me everything I need from a current account and extremely easy to manage via the app. Reviewed on: 15th February 2024

Nice bank is good bank i like the cart

Nice bank is good bank i like the cart Reviewed on: 15th February 2024

Great product, great service!

A super online banking service with good interest rates and excellent customer service. On the few occassions I needed to speak to an advisor, the response was immediate, friendly and professional, addressing my queries quickly and efficiently. Reviewed on: 15th February 2024

Chase provides a refreshing approach

Chase provides a refreshing approach to on line banking. It takes on the establishment in terms of providing a simple and responsive service for its customers. Reviewed on: 15th February 2024

Great Customer Service

I love Chase customer service as they are there when you need them, I also like it when they notify of when someone I try to get money from my account,they are just brilliant and have not let me down since joining them Reviewed on: 15th February 2024

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