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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Never problems

Never had.an isuuse excellent bank Reviewed on: 15th February 2024

Good customer care and the service is very good

Good customer care and the service is very good Reviewed on: 15th February 2024

Excellent product and app, easy to use

Excellent product and app, easy to use Reviewed on: 15th February 2024

Best bank in town

Seamless banking.. so easy to open account and everything is just quick Reviewed on: 15th February 2024

Great interest on current account and cashback too!

Great interest on current account and cashback too! Reviewed on: 15th February 2024

Best move I made opening this current account.

Best move I made opening this current account. Easy to use. Customer service is excellent whether on chat or on phone. Reviewed on: 15th February 2024

Very easy to use and access my money.

Very easy to use and access my money. Great interest rate on savings account in addition to 1% cash back on purchases. Excellent all round. Reviewed on: 15th February 2024

Every time I have contacted them either by my app or...

Every time I have contacted them either by my app or telephone you don’t get past from pillar to post and they deal with your request professionally and swiftly Reviewed on: 15th February 2024

I've been a Chase customer for over a year and overa...

I've been a Chase customer for over a year and overall, I'm very pleased with their service. Reviewed on: 15th February 2024

Easy to use, in sync with its customers, a breath of...

Easy to use, in sync with its customers, a breath of fresh air compared to my old high street bank. Chase puts its customer first and I feel safe and confident to use its services. The app is a pleasure to use. Reviewed on: 15th February 2024

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