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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best move I made opening this current account.

Best move I made opening this current account. Easy to use. Customer service is excellent whether on chat or on phone. Reviewed on: 15th February 2024

Very easy to use and access my money.

Very easy to use and access my money. Great interest rate on savings account in addition to 1% cash back on purchases. Excellent all round. Reviewed on: 15th February 2024

Every time I have contacted them either by my app or...

Every time I have contacted them either by my app or telephone you don’t get past from pillar to post and they deal with your request professionally and swiftly Reviewed on: 15th February 2024

I've been a Chase customer for over a year and overa...

I've been a Chase customer for over a year and overall, I'm very pleased with their service. Reviewed on: 15th February 2024

Easy to use, in sync with its customers, a breath of...

Easy to use, in sync with its customers, a breath of fresh air compared to my old high street bank. Chase puts its customer first and I feel safe and confident to use its services. The app is a pleasure to use. Reviewed on: 15th February 2024

Amazing bank, great cash back for customers

Amazing bank, great cash back for customers Reviewed on: 15th February 2024

Chase really is the future of banking.

Chase really is the future of banking. They offer more incentives than most, if not all, other banks. Incentives include 1% Cashback on all purchases, 5% interest on the round-up feature, 4.1% interest on savings, and fee-free spending abroad. Absolutely fantastic. Reviewed on: 15th February 2024

Great customer service

Was worried about opening a new account with an online bank but Chase has been a great experience. I had a problem with my pin one day and I contacted Chase and the lady I chatted to was lovely and had it all sorted for me in about 5 minutes. Thankyou. Reviewed on: 15th February 2024

Best account for savings and current account

Signed up to chase, great interest rates, quick customer service and very informative Reviewed on: 15th February 2024

An excellent bank, always happy with the service.

An excellent bank, always happy with the service. Reviewed on: 15th February 2024

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