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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy to use with added extras

I’ve no issues with Chase since opening a bank with them. I feel much safer with the added security measures in place. The rewards for using your current account are great and the app makes everything very easy. I had to contact customer service to handle a purchase I’d made to a company who sold me a fake item, the issue was dealt with and my funds returned. The separate account for holidays is very helpful, kept me in budget and I didn’t have to worry about exchanging money before my travel, meaning walking with large sums of money in euros. Overall very happy and have recommended Chase to everyone I know Reviewed on: 15th February 2024

Very Pleased

Very pleased with the service they offer and can not wait for more services to be brought to the very easy to use app. Reviewed on: 15th February 2024

Simple and rewarding

Easy application online. App is simple to use. Incentive of cash back and high saving interest is brilliant. A challenge to stagnant uk main banks to look at their offerings Reviewed on: 15th February 2024

Reliable

Excellent bank, offer great interest. Very easy to use. Reviewed on: 15th February 2024

Good bank

Good bank sorted my problem with direct debit taken twice immediately Reviewed on: 15th February 2024

Been great so far and easy and intuitive to use

Been great so far and easy and intuitive to use Reviewed on: 15th February 2024

There app very good to use and its easy

There app very good to use and its easy Reviewed on: 15th February 2024

I have had occasions when I’ve needed advice from Ch...

I have had occasions when I’ve needed advice from Chase and have found their online chat to be not only quick to respond but also their advice has been invaluable with an ability to react quickly. Reviewed on: 15th February 2024

I am extremely pleased with my Chase account.

I am extremely pleased with my Chase account. The app is very easy to use and provides a quick snapshot of my recent spending. I was particularly impressed with the service of the support team when I needed to cancel a payment that had been fraudulently taken. They were easily contacted, blocked the payment instantly and helped me change my card number. They alleviated a matter that was causing me real concern in just a few minutes. Reviewed on: 15th February 2024

Chase banking done simply

Super easy to join love the round up on spending and easy to save with chase saver with excellent interest rate that and nutmeg investment opportunity makes Chase a no brainier Reviewed on: 15th February 2024

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