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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great experience

I’ve had a really great experience using Chase since opening my current account with them. Setting up an account was very easy and straightforward and any questions or problems I have had since have been resolved quickly through their customer service team Reviewed on: 15th February 2024

Great service and account.

Great service and account. App is also excellent. Reviewed on: 15th February 2024

Best bank

App is easy to use. Excellent customer service when needed. Reviewed on: 15th February 2024

Easy bank account with cash back.

An easy to use bank account that gives me cash back. What’s not to like? Reviewed on: 15th February 2024

Better than any account I’ve had

Better than any account I’ve had Reviewed on: 15th February 2024

Excellent service, and would recommend to anyone.

Excellent service, and would recommend to anyone. Simple yet effective both in set up and follow up service. Great analytics for data on day to day spend. Reviewed on: 15th February 2024

5 stars all day, everyday *****

Absolutely fantastic, super easy to use digital service. 5* app & great opportunists for saving & spending too. I recommend Chase to everyone. The individual savings pots as well as cash back per transaction features are the real golden nuggets for me. CHASE all the way Reviewed on: 15th February 2024

I find the app easy to use and easy also to transfer...

I find the app easy to use and easy also to transfer money plus I receive good interest Reviewed on: 15th February 2024

Great Bank

Easy to set up and stairght forward app Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service when I accidentally purchased through a fake website Reviewed on: 15th February 2024

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