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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Friendly, Easy and Rewarding!

Friendly, Easy and Rewarding! Great value for money and all in all a great experience for both me and my partner. I’ve recommended Chase to friend and Family. Reviewed on: 15th February 2024

Simply banking online

Was easy to set up and has been easy to manage throughout. Transfers are quick as well as alerts. Great interest rates on savings accounts and good cash back scheme. Reviewed on: 15th February 2024

Excellent card with no problem using home or abroad

Excellent card with no problem using home or abroad Reviewed on: 15th February 2024

Very easy to use with good basic benefits

Very easy to use with good benefits and speedy mobile app Reviewed on: 15th February 2024

Very nice customer service helped me a lot and 24/7

Very nice customer service helped me a lot and 24/7 Reviewed on: 15th February 2024

Best bank I have ever used.

Best bank I have ever used. Customer service is excellent. Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service and easy to use app. Reviewed on: 15th February 2024

Excellent service cannot fault it

Excellent service cannot fault it Reviewed on: 15th February 2024

Love the fact you get cash back on purchases.

Love the fact you get cash back on purchases. Very easy to bank on the app. Absolutely love Chase Reviewed on: 15th February 2024

I used my chase account for travelling south east As...

I used my chase account for travelling south east Asia and it was so easy to transfer money, the exchange rate was great and the saving interest percentage was the best. It always felt safe and my card never let me down in an emergency. Couldn’t be happier with chase! Reviewed on: 15th February 2024

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