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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Absolutely no problems since I switched

Absolutely no problems since I switched Reviewed on: 13th February 2026

Always an easy smooth experience

Always an easy smooth experience Reviewed on: 13th February 2026

The best customer service bar none!

I have been with Chase for a couple of years now and their customer service is brilliant. I also feel tgat my money is safe. Thank you. Reviewed on: 13th February 2026

App works well and I like the 1% cashback and round up

App works well and I like the 1% cashback and round up. Reviewed on: 13th February 2026

Prompt courteous professional service

Prompt courteous professional service Reviewed on: 13th February 2026

Amazing bank - love the way you set up pots to assis...

Amazing bank - love the way you set up pots to assist with budgeting Reviewed on: 13th February 2026

Great service good rates cash back

Great service good rates cash back Reviewed on: 13th February 2026

Great service, easy to use app, good rates & rewards

Great service, easy to use app, good rates & rewards Reviewed on: 13th February 2026

Chase is a good bank, they’re transparent and the AP...

Chase is a good bank, they’re transparent and the APR is great. The app is great and makes it easy to bank with them. The roundup function is good, I wish the minimum spend was lower to qualify for cash back. Reviewed on: 13th February 2026

Chase simple and easy

I’ve been banking with Chase for a few years and it’s very good, i use it for my everyday needs, the app is so simple and easy to use, they give plenty of notification when rates are changing I also like the cash back scheme. Reviewed on: 13th February 2026

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