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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very good they email you every time you pay a...

Very good they email you every time you pay a bill Reviewed on: 15th February 2024

lots of information at your fingertips...

The app is really well designed, intuitive and works well and speedily. The information within is comprehensive anð easily accessible. Any time I have needed to call, the customer service agents were friendly, helpful and knowledgeable. Reviewed on: 15th February 2024

I find the banking app easy to use

I find the banking app easy to use Reviewed on: 15th February 2024

The app is intuitive and easy to navigate and if you...

The app is intuitive and easy to navigate and if you do need to speak to someone then it’s easy and fast to do soz Reviewed on: 15th February 2024

Great service

Great service and highly recommend to everyone Reviewed on: 15th February 2024

Great bank any easy to use.

Great bank any easy to use. I’ve recommend to my parents who use it too. Reviewed on: 15th February 2024

Debit card pays 1% on each purchase, Can save £15 a...

Debit card pays 1% on each purchase, Can save £15 a month for my normal spend.. easy to add money to account and check balance. Reviewed on: 15th February 2024

Get there in the end

Very online difficult to navigate the app not user friendly Reviewed on: 15th February 2024

The best online banking account.

The best online banking account. Rave and promote to all family and friends Reviewed on: 15th February 2024

Clean and simple app.

Clean and simple app. Customer service was really helpful too. Reviewed on: 15th February 2024

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