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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

No hassle and quick, was easy to open.

No hassle and quick, was easy to open. Reviewed on: 15th February 2024

Chase bank current account

Easy to use, 1% cashback on purchases and roundup facility. Also very useful when abroad. Reviewed on: 15th February 2024

It is easy to use all the function in the Chase app.

It is easy to use all the function in the Chase app. Reviewed on: 15th February 2024

Great rewards, slick interface, easy access to card...

Great rewards, slick interface, easy access to card details, travel made easy Reviewed on: 15th February 2024

Ted Wong

Easy to use with clear record and UI Reviewed on: 15th February 2024

Easy to use, efficient

Easy to use app, efficient processes I.e. changing surname. Helpful chat functionality. Reviewed on: 15th February 2024

The 1% cashback on everyday spends really adds up!

The 1% cashback on everyday spend really adds up. I totally forgot about that pot and just before Christmas my boyfriend reminded me of it and I had a lovely £200 in there! Reviewed on: 15th February 2024

Joined them early in their UK journey and cannot fau...

Joined them early in their UK journey and cannot fault service and concept. I’m saving through roundups and have multiple savings account for multiple purposes Reviewed on: 15th February 2024

Great Customer Service, App, and Offers.

Chase Customer Service is very helpful and efficient. Using the app is a very positive experience. The 1% cash back offer is very helpful. Having zero fees when using the card for overseas transactions has been a key positive factor Reviewed on: 15th February 2024

Great rates and service

Good savings rate, easy app interface and easy quick transfer of money Reviewed on: 15th February 2024

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