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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. Good Savings with 1% cashback on most purchases Reviewed on: 15th February 2024

Perfect thank you

Great experience interest helps each month. Reviewed on: 15th February 2024

Simple easy to use mobile banking.

Simple easy to use mobile banking. Customer service has been great when I have had a question or problem. Reviewed on: 15th February 2024

Fantastic service

Fantastic service, big four banks in UK will have to improve their customer service to compete with Chase Reviewed on: 15th February 2024

Opening the account was very straightforward

Opening the account was very straightforward and the ongoing communications have been excellent Reviewed on: 15th February 2024

Very good for the 1% cash rebate

Very good for the 1% cash rebate Reviewed on: 15th February 2024

A new approach to banking!

Well I didn’t think banking could be a positive thing having been with the same bank for so long I was reluctant to swap how wrong was I! Chase rocks all the boxes -rewards, travel you name it! Reviewed on: 15th February 2024

A seamless service platform that eliminates the chal...

A seamless service platform that eliminates the challenges I hardly recalled. Reviewed on: 15th February 2024

Best customer service!

More than anything excellent customer service from Chase. If I have any inquiry or issues I get in touch with teams via message and get instant responses, even if it;s midnight. I never had this amazing support with any other banks. It's cashback is an attractive feature also I can create serveral account for different spending. This has helped me to stay on track and budget accordingly. Reviewed on: 15th February 2024

Chase bank offers good interest rate for the current...

Chase bank offers good interest rate for the current account Reviewed on: 15th February 2024

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