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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Think you are just brilliant, customer service excel...

Think you are just brilliant, customer service excellent, although no actual branch, online queries answered immediately, well done Reviewed on: 15th February 2024

Very pleased with the chase app, the ease of use an...

Very pleased with the chase app, the ease of use and the analytics is provides. Reviewed on: 15th February 2024

Straight forward and easy interface

Straight forward and easy interface Reviewed on: 15th February 2024

A great product with a good return and the Round Up...

A great product with a good return and the Round Up is brilliant Reviewed on: 15th February 2024

Chase Current Account is a winner for me.

The Chase Current Account was easy to set up and is so easy to use. There are pots that can be labelled and kept separately. The app is so much easier to use than with other banks too. The debit card is fee free abroad, which is a huge perk for when travelling too. I like the near instant notifications I get for when I've been spending too. With cashback available and a decent interest rate, hands down, Chase beats them all. Reviewed on: 15th February 2024

No fuss great value

Easy to open accounts great app always up to date no time lag. No foreign exchange fees great conversion rates Reviewed on: 15th February 2024

Chase is my go to bank account for everyday spending

Great app, easy to use, absolutely no issues had whilst banking with chase, great for spending abroad as well Reviewed on: 15th February 2024

Straightforward, no gimmicks or hidden cbarges

Straightforward banking with no gimmicks or hidden charges. Excellent app which never goes down, cashback, and good interest rate on linked savings account. Could be improved by introducing customisable text or email alerts for factors such as a low balance. Reviewed on: 15th February 2024

Best & easiest online banking ever.

Had a few niggley teething problems setting up, largely due to my own inability with apps over desktop. Phone number was easy to find, that's a novelty these days, and answered within seconds, almost unheard of. Operative was helpful, patient and didn't put the phone down until she was certain I had sorted the problem and understand everything. Haven't looked back since, the best and easiest online banking I've used in the past 10+ years, and I've used plenty. Reviewed on: 15th February 2024

Easy to use with excellent customer service

Easy to use with excellent customer service Reviewed on: 15th February 2024

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