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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

app UI easy to use, transaction easy to read, love t...

app UI easy to use, transaction easy to read, love the reward system. Reviewed on: 15th February 2024

100% recommended

Been banking with Chase for 2 years. Excellent service especially when using overseas. Good exchange rates, no fees and 1% rebate Reviewed on: 15th February 2024

So easy to use.

So easy to use. Can have as many accounts as you need. Great for setting up accounts for special occasions. Reviewed on: 15th February 2024

Easy to use/ user friendly, cash back is definitely...

Easy to use/ user friendly, cash back is definitely a bonus and helps to save with their round up pot. Reviewed on: 15th February 2024

Cashback and more

I enjoy the cashback element of my chase account, round up and easy access to higher savings all in one place (the app) Reviewed on: 15th February 2024

Customer focused bank

The customer service is excellent- responsive and helped resolve my queries in the past, the online setup is user friendly and opening additional bank accounts/savings account is extremely quick and easy Reviewed on: 15th February 2024

Excellent customer service

Have recently had interactions with customer service in relation to large transfers for a house purchase. They were excellent at sorting out. Also when I asked for interim statements to be produced to show source of funds, it was all done seamlessly via the app and within a few hours. Reviewed on: 15th February 2024

Quick easy setup, rewarding current account

Quick & easy setup. Easy to use. You intuitive and rewarding. Reviewed on: 15th February 2024

Easy, friendly, secure and helps your money money

Easy to reach customer service, they are very friendly and helpful. Easy and secure app, can easily changed all my card details as required. On top of everything is free and you get 1% cashback on most purchased using your debit card! Reviewed on: 15th February 2024

User friendly interface / good follow up customer se...

User friendly interface / good follow up customer service and answer what I need every time. Reviewed on: 15th February 2024

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