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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great app to use.

Great app to use, easy to find what I want in the app. Banking 24 hours a day no time constraint. I use it for most of my purchases via the current account. Savings account have great interest rate compare to HSBC which I have been using. Reviewed on: 15th February 2024

Love the simplicity and ease of use

Love the simplicity and ease of use of the app. Really helps me manage my money better. Reviewed on: 15th February 2024

Excellent app

Excellent user experience on the app. Easy and intuitive to set up accounts. Great flexibility and options for different accounts. I have had no issues so far and everything has been quick and consistent. I would recommend this bank Reviewed on: 15th February 2024

I have been very impressed and happy since opening t...

I have been very impressed and happy since opening the Chase account. So easy to use and prompt notifications to keep track of spending and balance. Great cash back and interest a real bonus. Reviewed on: 15th February 2024

I’ve had very few problems since opening a Current A...

I’ve had very few problems since opening a Current Account.Help is always at hand and is efficient/ Reviewed on: 15th February 2024

Can speak to the bank straight away without the usua...

Can speak to the bank straight away without the usual problems to get through to somebody Reviewed on: 15th February 2024

Think you are just brilliant, customer service excel...

Think you are just brilliant, customer service excellent, although no actual branch, online queries answered immediately, well done Reviewed on: 15th February 2024

Very pleased with the chase app, the ease of use an...

Very pleased with the chase app, the ease of use and the analytics is provides. Reviewed on: 15th February 2024

Straight forward and easy interface

Straight forward and easy interface Reviewed on: 15th February 2024

A great product with a good return and the Round Up...

A great product with a good return and the Round Up is brilliant Reviewed on: 15th February 2024

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