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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Really good customer service.

Really good customer service. I really like the fact you are made aware of what direct debits are going out of your account the day before. Reviewed on: 13th February 2026

Great mobile app with so many additional add ons lik...

Great mobile app with so many additional add ons like spending notifications and great saving like cash back and round up on spending into saving accounts. Reviewed on: 13th February 2026

Saving rates are not as good as they used to...

Saving rates are not as good as they used to be Reviewed on: 13th February 2026

The ease of the app & great exchange rates.

The ease of the app & great exchange rates. Reviewed on: 13th February 2026

An excellent app and fast connection to a live perso...

An excellent app and fast connection to a live person to deal with any questions about your banking. Reviewed on: 13th February 2026

Easy to use system on line and professional help if...

Easy to use system on line and professional help if needed. Can’t ask for better Reviewed on: 13th February 2026

Perfect bank never had any issues

Perfect bank never had any issues Reviewed on: 13th February 2026

Perfect not like normal banks

Top quality on service and speed Reviewed on: 13th February 2026

Solid service...

Everything runs well great communication and feel valued. Reviewed on: 13th February 2026

I’ve been with chase for a few years.

I’ve been with chase for a few years. Their savers are incredible with the boosted rate. Less so without but I still enjoy the ease of banking with them, the round up and the saver pots with interest Reviewed on: 13th February 2026

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