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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Transactions

In comparison to my other bank accounts, transactions and subsequent notifications appear to happen in real time making budgeting a lot easier to keep track off. Reviewed on: 15th February 2024

Super easy to set up!

Super easy to set up! Never had any problems. I love the rewards, it’s great to use and put towards savings. I also like how easy it is to track my spending, it helps me keep on top of my budget each month. The app is also very user friendly. Reviewed on: 15th February 2024

Chase current account - first class quality

Ive been a Chase account holder for over two years, and the features of the current account in terms of moving cash, and gaining cash back are truly great. The simplicity of managing the account makes it a lot easier to use than some other banks. When I have any questions, the app lets me talk direct to people who can help. I thoroughly recommend my Chase current account Reviewed on: 15th February 2024

I’m satisfied with the cashbask

I have been using the services of the Chase Bank over a year and I am satisfied with the cashback Reviewed on: 15th February 2024

Great support

Recently had to transfer a sum of money larger than the app allows. Contacting support through the app to arrange an increase to the limit was simple, even on a Sunday evening. The app is simple and clear to use. Reviewed on: 15th February 2024

it’s Chase, come on, catch up!

It’s a great account in an easy to use package. I use it instead of my traditional account Reviewed on: 15th February 2024

Excellent Customer Service

Staff are excellent to deal with , when I had an issue( my fault) Reviewed on: 15th February 2024

Never had a querie, everything has been first class...

Never had a querie, everything has been first class since day 1 Clear and concise, I'm a relative novice to app banking, no longer the case ! Product choice up their with the best account's anywhere on offer. No pressure sales, just clear product offerings. Comforting to know i can speak to a staff member if i need to. Reviewed on: 15th February 2024

Great easy app and good savings rates

Great easy app and good savings rates Reviewed on: 15th February 2024

Love earning money through my spending

I love being able to earn money on my spending. And the round-up pot is so handy to save extra money Reviewed on: 15th February 2024

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