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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

This bank goes the extra mile to look after its cust...

This bank goes the extra mile to look after its customers. The whole experience is great and geared to the customer. Works especially well when travelling. And if you have a query then the chat is straightforward and it is easy to talk directly to a representative. Reviewed on: 15th February 2024

Very easy to use app for a techno phobic

Very easy to use app for a techno phobic Reviewed on: 15th February 2024

Receiving 1% cashback on spending is great!

Very happy with the 1% cashback I have been receiving on debit card spending for the last 1.5 years! Reviewed on: 15th February 2024

Good interest rates and excellent service.

Good interest rates and excellent service. Easy to use and simple to navigate. Easily can see my money across several accounts and easy to transfer money internally and to external accounts too. Reviewed on: 15th February 2024

Not had much experience

Not had much experience with them really only been with chase for a few months now. Overall the app is very easy to use, I like that the card has minimal information on there. The rewards is a good bonus for using the card. Reviewed on: 15th February 2024

Seamless in-app services, 24/7 dedicated phone team

Seamless in-app services including 24/7 dedicated telephone services. Absolute top notch. Reviewed on: 15th February 2024

I really enjoy banking with chase live there costume...

I really enjoy banking with chase live there costumer care love there mobile banking and also I enjoy talking with there staff Reviewed on: 15th February 2024

I have recommended this bank to everyone

I have recommended this bank to everyone Reviewed on: 15th February 2024

The cashback incentive on a current account is great...

The cashback incentive on a current account is great and the interest rate on savings is good too - I'm very happy with my Chase account. It's so helpful that everything is online and I've found it very simple to open and use my account. Reviewed on: 15th February 2024

Absolutely fantastic service.

Absolutely fantastic service. The phone is always answered quickly and queries sorted immediately Reviewed on: 15th February 2024

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