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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

EXTRA CARD

When I called the member of staff who took my call was very polite in welcoming me to the service call. He was very understanding when I asked if there could be an additional card added to my account. Reviewed on: 15th February 2024

Great banking app.

Great banking app.Gives me everything I need and the perks are brilliant Reviewed on: 15th February 2024

Chase is a bank I feel I can trust.

Chase is a bank I feel I can trust. Their updates in emails are non-jargony but professional and I understand everything they tell me which is not with every bank! They are transparent communicators with their costumers. Chase offers a good service and the app is easy to use. Reviewed on: 15th February 2024

Everything is on the app.

Everything is on the app. It is designed to make it simple to use even for those less familiar with doing everything online. Also I travel so I never need to worry about changing money or exchange rates. Reviewed on: 15th February 2024

Fantastic bank.

Fantastic bank. Lots of useful information and easy to use app. Reviewed on: 15th February 2024

So easy to use.

So easy to use, even for someone who is not very tech minded. Speaking to someone is also easy and everyone has been so helpful. Reviewed on: 15th February 2024

Why you should bank with Chase

After I opened my current account, I had a query. It was easy to contact Chase by phone with no wait time and the operative was very polite, friendly and knowledgeable. My query was handled very quickly. Chase provide rewards in the form of monthly cashback so every time you spend you receive money back; they pay interest on the money in your current account and they also provide a round up account so it is easy to set money aside without realising. What is not to like? Reviewed on: 15th February 2024

Rounding and an interest of rounding pot is great!

Rounding and an interest of rounding pot is great! I also like cashback services. Reviewed on: 15th February 2024

very good banking app.

very good banking app. Feels very secure backed by a big brand name while modern at the same time. No complaints Reviewed on: 15th February 2024

Excellent customer service

Customer service second to none always quick responses Reviewed on: 15th February 2024

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