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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

The current account with its 1% cashback on purchase...

The current account with its 1% cashback on purchases gives an excellent value for money and the app works marvelously well. Reviewed on: 15th February 2024

This bank has an awesome team and a dedicated staff.

This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Their reputation is well-earned. Reviewed on: 15th February 2024

Easy to use app, great offers with 1% cash back and...

Easy to use app, great offers with 1% cash back and round up savings account Reviewed on: 15th February 2024

Excellent customer service Chase is always so helpfu...

Excellent customer service Chase is always so helpful and provides good rates Reviewed on: 15th February 2024

Very helpful support team when I cannot refund the m...

Very helpful support team when I cannot refund the money from the merchant. Reviewed on: 15th February 2024

Best bank

Very good and useful bank. Very liable. Reviewed on: 15th February 2024

Reliable App, sensible security, intuitive banking.

Reliable App, sensible security, intuitive banking. Have never been stuck in a phone or Chat queue, never had issues about failed login details or missing OTPs. It just works. Reviewed on: 15th February 2024

Brilliant app and exchange rates when using your deb...

Brilliant app and exchange rates when using your debit card overseas is great. Very easy to use banking App and great interest rates on savings and current account. Reviewed on: 15th February 2024

Have been using chase current and savings accs for s...

Have been using chase current and savings accs for several months. Best thing I ever did. I work for a major UK high street bank and I find that chase just as much and more. Great app and great perks and interest. I would highly recommend to anyone. Reviewed on: 15th February 2024

Great bank, great app is very intuitive.

Great bank, great app, very intuitive. Good customer service when I had a query. Reviewed on: 15th February 2024

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